Gateway to INNOVATIVE & ROBUST Tours and Travels Management System..
Introducing our comprehensive industry best practice Tours and Travels Management Software, designed to digitally transform the way you plan, book, and manage your service operations. Our platform seamlessly integrates the latest technology to offer a widespread solution for travelers, tour operators, travel agencies & DMC’s alike.
Digital Transformation
- Full process automation
- Web apps & Mobile apps
- Operational flexibility
- Reduce manual work
- Work culture change
- Branding image increase
Central Database
- Online database
- Increased data security
- Control data accessibility
- Data history
- Report & Dashboard
- Marketing strategy
Work Effiiency
- Fast work environment
- Increased work accuracy
- Automated alert/follow up
- Motivated worker
- Multitasking
- More productivity
Customer Satisfaction
- User-friendly mobile apps
- Visible work process
- Better communication
- Automated alert/follow up
- Books & guidance info
- Feedback & rating option
What We Offer?
Our solution & the value addition
Amar Safar is an innovative next generation industry best practices tours & travels management software. It is a cloud based SaaS (Software as a Service) application. It is a B2B & B2C business model product. The system is designed in such a generic way that it will cover all kinds of tourism business sectors like; Domestic tourism, Outbound (International) tourism, Inbound tourism, Hajj-Umrah Tourism, Educational Tourism, Medical tourism, Cruise ship tourism and so on. It has comprehensive features to manage group tours.
It is designed to transform the agency office into a paperless green office by managing the full travel cycle of a traveler and automate travel agency tasks. This software will increase connectivity between traveler & agency and the agencies will have options to serve travelers in more efficient ways. The travelers will have an ultimate better service experience. Amar Safar has the vision to gradually develop a tours & travels market place platform and make an ERP for the tour operators/travel agencies.
Amar Safar is available in web channel & mobile app.
Amar Safar web based backend application
It is intended for the tour operator/travel agency/DMC’s internal use. The travel agency staffs will use the software to manage the travel business/tour service operation. The web based back end software is developed based on the tourism industry best practice common business procedures.
Amar Safar mobile application (Android & iOS version)
It is intended for the travel agency customers (traveller). The travellers will avail the service from the agency through the mobile App.
Travel Agency Web Application Showcase
Easy agency configuration and profiling
Highly efficient standard & customize package management
Easy and robust traveller database & package enrollment management
Transparent and flawless 'Collection & Payment' management
Automated invoice & payment receipt generation
Traveller Mobile Application Showcase
A user or a traveller can create an account on the mobile app under an agency, explore standard tour packages, request customized tour packages, get enrolled in tour packages, make payment through the app, receive visa ticket hotel booking through the app, view travel guide profile, assign FnF to follow the status of traveller, make complain, provide tour feedback and rating, get tour completion certificate and get a group photo. The App acts as a platform to facilitate these services.
Additionally traveller can book transport ticket, make hotel booking, make visa request, avail rental transport services and other travel-related services offered by third-party providers. Also traveller can purchase travel related tools and accessories from e commerce store from here. Travel preparation and travel activity related reading resources are available here. Users can receive notifications, updates, and communications related to their travel, other services, and promotional offers via the App.
Standard OTA Solution VS Amar Safar Software
| SN | Services & Features | Standard OTA Solution | Amar Safar Software |
|---|---|---|---|
| Requires initial investment to develop & setup the software | |||
| Accessible through Web & Mobile app platform | |||
| Traveller demographic & behavior analytical data availability | |||
| Supporting document attachment facility in traveller profile | |||
| Flexibility to auto transfer/migrate from one package to another | |||
| Comprehensive End-to-End group tour management facility | |||
| Tour guide’s role playing & group guidance throughout the trip | |||
| Tour cycle status monitoring through comprehensive report | |||
| Notification on each event change on the system | |||
| On tour status sharing with friends & family | |||
| Travel docs i.e visa, ticket, hotel booking etc. sharing through the platform | |||
| Visa processing service progress status follow-up | |||
| Travel booking with partial payments & payment records | |||
| Traveller reward & certification | |||
| Availability of travel related vast travel tips, guidelines & books | limited | ||
| Vendor profile & financial accounting management & dashboard | |||
| Complain, incident reporting & feedback submission through the system | Limited | ||
| Comprehensive reporting & intelligent dashboard for the management |
Support
The level of service Amar Safar commits to providing, including uptime, customer support availability, and response & resolution times:
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System availability (uptime): 99.8%
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Customer support response time: Average response within 0-1 hours.
Support service levels:
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L1: Telephonic & messaging general consultation support will be available from (09.00 am – 06.00 pm).
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L2: Technical issues that requires specialized expertise & deeper investigation, will be available from (09.00 am – 06.00 pm) only.
Software support & maintenance time frame:
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Software support will be available on weekly 6 days; Saturday to Thursday (09.00 am - 06.00 pm).
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Friday & other Bangladesh Government declared holidays are considered as off days.