Traditional business processes and systems often hinder organizations from enabling their people to reach their full potential. Amar Safar is a comprehensive cloud-based tourism automation solution, helps you overcome these challenges and delivers elevated, engaging experiences for both you and your customers.
We have tackled all the challenges of the tourism industry to provide streamlined automation, enhanced operational efficiency, and valuable insights for quicker decision-making.
Using amar safar app customer gets updated about the status of the tour automatically. It could have been done manually over the phone or email without this solution. We help you create a community where customer feel valued, heard, and like they belong.
The PCRM (Potential Customer Relationship Management) module makes it simple to track daily potential customer inquiries and requests, significantly reducing the chances of missing responses and follow-ups.
Customer information and supporting documents are securely preserved in the system, eliminating the difficulty of searching for customer details and validating up-to-date documents.
The system automatically tracks all types of collections, dues, and refunds, generating necessary notifications and receipts. This makes it easy to produce accurate financial reports and perform reconciliations.
Swiftly analyze data to uncover trends, risks, and opportunities in your business. Leverage these insights to keep management updated and drive growth for both your customers and your business.
We enable you to capture non-compliant customer activities and we gather customer feedback to gauge satisfaction with your products, services, and overall interactions. This helps you address customer issues and build a loyal customer base.
Get enlighten about the solution and advantages we bring upon to uplift your business operation. If you were thinking about structured & process driven work environment then you have arrived at the right doorsteps.
Our application streamlines many processes, reducing manual workload and potential errors. This means your team can focus more on providing excellent customer service rather than administrative tasks. No additional work force is required to operate software.
As your travel agency grows, a SaaS solution can easily scale to accommodate increasing demands. Software can usually be accessed from anywhere with an internet connection, allowing your team to work remotely or access important information while on the go.
Our software platform integrates with payment gateways and accounting software & allows easier tracking and reporting of collection & expenses. This can save both travel agencies and their client’s time and hassle.
Software will provide robust analytics and reporting features, allowing your agency to gain insights into booking trends, customer preferences, and financial performance, which will help to formulate new & better business decisions and strategies.
By providing a user-friendly and efficient booking experience, a mobile app can help to improve customer satisfaction and provide better organization. Travelers can book their trips 24/7 and have real-time access to their itineraries and travel documents.
Many of the travel agencies are comfortable using spreadsheet application (MS Word, Google Sheet etc) for managing the business operation. Normally it makes their work look easy. But most of the agencies resources are not advanced or efficient users of spreadsheet application. As a result they tend to loose data now & then, data gets manipulated and they cannot apply proper security measures on it. They are unable to extract business analysis and business insight from the data. Actually spreadsheet is a blessing but it is a disaster in disguise. For long term business it is not wise to use spreadsheet. As most of the well established companies uses financial applications/software’s instead of spreadsheet as they know the vulnerabilities of the spreadsheet. It’s better to be aware in advance rather to be frustrated later!
Spreadsheet | Software |
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Difficult to learn all the functions and making formulas are complicated. | Learning the function & features are easier and data input process is easy. |
Not suitable for multiple users working in the same time at the same file. | For database design there is no problem working together in same file. |
There is no audit trail of data and it supports limited user access. | Suitable for a large number users and keeps data audit trail. |
Not possible to keep file attachment & make business process work flow. | Capable to keep file attachments and suitable for process work flow design. |
Possibilities of human made error, data manipulation & data loss. | Applying data validation, conditions helps to prevent data issues easily. |
Difficult & unsecure to connect with multiple files & share data with others. | API based connectivity is possible with multiple sources for data sharing. |
Not suitable to set tracker & alert and not efficient for big data analytics. | Possibilities to set alert, notifications on data & use AI intelligence on data. |
Using Tours & Travel Management System it facilitates online package & service showcasing, online bookings, soft copy invoice & receipts, digital itineraries, e-tickets etc. The software reduces the need for printing paper documents, minimizing waste and deforestation. Collecting feedbacks and experiences online can help the agency tailor their offerings and advocate for more sustainable practices within the industry. The software can encourage paperless transactions and communication, reducing reliance on physical brochures and paperwork. This minimizes waste generation within the agency itself.